Briefing · Call Prep
Hospitable Demo — Allison Jokinen · Thu Jul 2, 11:00 AM ET
Generated: Wednesday, July 1 2026 · 7:57 PM EDT (NY)
repo zee78900/hookstreet-workspace · working dir 05. 2026 BH
Sources: developer.hospitable.com · help.hospitable.com · community.hospitable.com (fetched live 7/1)
📞 Call card
| When | Thursday, July 2, 2026 · 11:00–11:30 AM ET (30 min) |
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| Who | Allison Jokinen (Hospitable) |
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| Where | meet.google.com/vsq-kcoa-oee |
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| Stakes | Trial ending — "Your trial is nearing its end" email landed Jun 29. Plan choice is live on this call. Trials run on full Mogul access, so some of what you're using may disappear on the plan you pick [Hospitable help]. |
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TL;DR
- What we use — PAT-based API feed is load-bearing (portal + VA board). ↓
- Ask list — 8 ranked questions; top 5 = MCP, messages API/webhooks, Tasks API, trial/PAT lapse, plan fit. ↓
- Decision box — Host $39/mo vs Professional $59/mo for 2 properties; smart locks are the swing feature. ↓
✅ What we already use
- Public API v2 with a Personal Access Token — pulling
/v2/properties + /v2/reservations?include=guest for both 8BRs (9312 + 9332 Somerset Hills Dr, Davenport FL).
- That feed powers the ops portal + the VA's board — reservations/guest data render on our own surfaces; it must keep working after the trial.
- Hospitable Tasks is live with our cleaner (Nathali Oliveira, coordinated via WhatsApp Business) — cleaning-task emails are flowing today.
📚 What the docs confirm (verified today)
| Area | Public API v2 covers properties, reservations, calendar, messaging, reviews [dev docs]. Reservations support include=guest,properties,financials — financials need the financials:read PAT scope [Get Reservations]. |
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| Messages | read AND send — Get Reservation Messages + Send Message for Inquiry. Rate limits: 2 msgs/min per inquiry, 50 msgs per 5 min. |
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| Webhooks | Events: reservation.created / reservation.updated, property.updated / property.merged, message.created, review.created. POST delivery, expects 200, retries otherwise [webhooks doc]. message.created = guest messages can land in the command inbox. |
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| Calendar | Read + write (price in cents, min-stay per date); 1,000 req/min cap [dev docs]. |
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| Auth | PAT = personal access, own account only; OAuth2 auth-code flow = only for building third-party integrations [auth doc]. Your PAT setup is the right pattern. |
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| Tasks API | not found in Public API v2 — the MCP server has task tools, but no public REST Tasks endpoint surfaced in the docs. Ask on the call. |
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| MCP 🔥 | Hospitable runs the first official MCP server from an STR platform: https://mcp.hospitable.com/mcp, OAuth (bearer-token fallback), works with Claude, ChatGPT, Cursor. 60+ tools: properties, reservations (incl. create/update/cancel), guest messaging (sends deliver to guests immediately), financials (transactions/payouts), tasks + team, smart devices (locks/thermostats), upsells. "Limited initial release," expanding. Available on all plans except Essentials [MCP help doc] [changelog]. |
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| Recent ships | Jun 26 changelog: Tasks + Upsells improvements (guest reviews inside Tasks, teammate onboarding); Jun 15: Vrbo partner connection [changelog]. Their Jun 30 email mentioned MCP Buildathon extended, JottoGo beta, Tasks real-time updates — JottoGo + "real-time" specifics are not in public docs yet — ask on the call. Buildathon: buildathon.hospitable.com, $500-credit grand prize. |
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❓ What to ask — ranked
- 1Hospitable MCP — what's in the "limited initial release" today vs roadmap? Any beta/waitlist gate, or can any Host-plan account OAuth into
mcp.hospitable.com/mcp right now? Any guardrails on write tools (message sends, reservation changes)?
Why: my whole ops stack is Claude-based — an official MCP plugs Hospitable straight into it. Docs say all plans except Essentials get it.
- 2Messages API + webhooks — confirm PAT scopes for messages read/send and the
message.created webhook, so guest messages land in my command inbox. Anything tier-gated there? Webhook setup — dashboard or API?
Why: docs confirm read+send endpoints and the event exists; I want the config path + no surprises.
- 3Tasks via API — I coordinate my cleaner through Tasks today. Is Tasks exposed in the Public API v2 (I only see task tools in MCP)? And what exactly are the "Tasks real-time updates" from your Jun 30 email — webhooks?
Why: cleaner coordination (Nathali) is a live workflow; API access to it = automation.
- 4Trial end + PAT fate — exact end date on my account, and what happens to the Public API / my PAT the moment it lapses? (Docs say settings/automations are preserved and Essentials excludes API access — does the feed go dark?)
Why: the portal + VA board run on this API. An unplanned lapse = both go dark.
- 5Plan fit for 2 properties — Host ($29 + $10 = $39/mo) vs Professional ($59/mo): is smart-lock integration (I have smart locks) really Professional-only? Which tier is Tasks on? Anything else I'm using on the Mogul-level trial that drops on Host?
Why: this is the money decision on the call. See decision box.
- 6Direct booking site — Professional+: Basic (1% of booking) vs Premium (4% + 3% processing) — what does Premium add, and does it make sense for two 8BRs near Disney?
Why: 8BR direct bookings are large tickets; 1% vs 7% is real money.
- 7Per-property financials export —
financials:read on reservations is confirmed; is there a payout/transaction-level export per property via API (MCP lists transactions + payouts — same data via REST)?
Why: feeds my per-property P&L without manual owner statements (owner statements are Mogul-only).
- 8JottoGo beta — what is it, and how do I get in?
Why: named in their Jun 30 community email; nothing in public docs — pure ask.
💰 Decision box — plan choice (2 properties)
| Plan | Cost / mo (2 props) | Gets you | Gap |
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| Essentials $0 | $0 | Core PMS, limited AI (10 uses/wk) | NO API, NO MCP — portal + VA board go dark. Non-starter. |
| Host $29 + $10/prop | $39 | Full API + MCP, AI messaging, dynamic pricing | No smart-lock integration, no direct booking |
| Professional $59 (2 props incl.) | $59 | Host + smart locks (2 devices/property incl., +$5/extra) + direct booking (1% or 4%+3%) | No owner statements / accounting integrations |
| Mogul $99 (3 props incl.) | $99 | Pro + owner portals/statements, accounting, 4 lock devices/property | Overkill at 2 self-managed properties |
All from the official pricing doc; annual billing = 12% off. Framing: the floor is Host $39 — that keeps the API/MCP spine alive. The $20/mo question is whether smart-lock automation (auto guest codes per reservation) + a direct-booking option are worth Professional. If the trial lapses first: config is preserved and you can re-subscribe anytime [subscription FAQ], but expect the PAT feed to stop (API is a paid-plan feature) — confirm on the call, don't let it lapse blind.